Sep 2021 – Current
Senior Analyst Tech Support
JoomShaper
- Provide technical support to customers through live chat, support ticket & WordPress support Forum.
- Make video tutorials & documents for customers.
- Coordinate with the content team for product documentation.
- Coordinate with QA team & developer team to figure out complex issues and solve those issues.
- Bug fixing of WordPress theme & plugin.
Jan 2021 – Aug 2021
WordPress Developer
Itech Soft Solutions.
- Develop WordPress Theme.
- Develop WordPress Plugin.
- Bug fixing of WordPress websites, themes & plugins.
- Security optimization.
- Speed Optimization.
- Provide technical support to customers.
Dec 2018 – Dec 2020
WordPress Developer
Tortoiz Themes.
- Develop WordPress Theme.
- Develop WordPress Plugin.
- Bug fixing of WordPress websites, themes & plugins.
- Security optimization.
- Speed optimization.
- Provide technical support to customers.
- Design website template.
- Communicate with customers & take feedback from them.
Aug 2016 – Nov 2018
- Design website template.
- Develop web applications.
- Database administration.
- Develop WordPress Theme.
Jun 2015 – Jul 2016
Junior Web Developer
- Design website template.
- Develop websites using WordPress.
- Customize WordPress theme.
My LinkedIn Profile
DEVELOPER SKILLS
DESIGNERÂ SKILLS